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American Pride Automotive has been providing the areas of Newport News, Hampton, Williamsburg, Poquoson and Yorktown with quality service since 1995. We offer Tune-ups and Diagnostic Services, Regular Maintenance, Free Virginia State Inspections, Engine Repair, Transmission Replacement, AC System Checkups, All Major and Minor Auto Repairs, Brake Services, Quality Used Car Sales and much more. American Pride also offers something different - a tradition of excellence and customer satisfaction. We never take our customers for ... read more
7793 Richmond Rd, Toano, VA, 23168, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Very friendly and knowledgeable staff, quick and percise work, and fair priced. My go to place for work that needs to be done. Whether thats just a service or repair.
Business response:
Joshua, thanks for taking a moment to show your support. Please reach out if we can ever lend a hand. -Charlie Marcotte, Owner
Very pleased with service received obtaining state inspection. First class operation.
Business response:
Don, thanks for stopping in to get your vehicle inspected with us! Let us know how we can help in the future. -Charlie Marcotte, Owner
The day I need a state inspection it snows. Several other business had closed for the day but they were open. Kept me informed with what was happening with my vehicle. Very friendly staff and very accommodating. Thank you.
Business response:
We're here for you, Annette! Whenever you need to get an inspection, you can count on us. We have taken over the Post Office's slogan since they stopped following it - Come Rain, Sleet or Snow nothing will stop us from accomplishing our mission :). -Charlie Marcotte, Owner
They do good work and ata good price
Business response:
Norma, thanks for the great feedback! If there's anything else you need, just be sure to reach out. -Charlie Marcotte, Owner
Love their communication techniques with text and email regarding updates on mechanic repairs. Always easy to reach by phone. Mechanics are knowledgeable and efficient.
Business response:
Leana, anything to make communication easy for you when you're vehicle is here. We believe that our customers deserve to see exactly what our technicians see, we want you to have confidence that what you approve truly needs to be done. Come by and see us whenever you need help in the future. -Charlie Marcotte, Owner
Kyle and the whole team at the Toano location was excellent. When our normal repair shop could not fit us in for a last minute oil change and alignment (our fault for not planning ahead), I called Kyle and he fit us right in. Turns out the truck needed more work then just those two items, a lot more, but they got the job done the same day and I like that we got text messages with updates and a VERY detailed report, to include pictures and video of things they find when they do an inspection of the vehicle. They found safety ... read more
Business response:
Mary, we're so happy we were able to help and on such short notice. Our process is to always provide detailed reports for our customers, we believe that you deserve to see exactly what our technicians see. We know that money is hard earned and we want to always provide the very best value. Thanks for the terrific review. -Charlie Marcotte, Owner
Always friendly and efficient.
Business response:
Happy we had the chance to help, Andrea! If we can be of assistance in the future, don't hesitate to reach out. -Charlie Marcotte, Owner
Excellent as always. Thorough examination and explanation of work to be performed.
Business response:
Pam, you can always count on our team to help explain any issues you have on your vehicle whenever you're here. Let us know whenever you need our help in the future. Drive safe! -Charlie Marcotte, Owner
Excellent service and friendly staff
Business response:
Thank you for your feedback, Bob! Please contact us if we can ever lend a hand. -Charlie Marcotte, Owner
American Pride Automotive (Toano) has a 4.9 star rating with 714 reviews.
American Pride Automotive (Toano) is closed now. It will open on Monday at 8:00 a.m.