American Pride Automotive (Toano)

Name: American Pride Automotive (Toano)
Address: 7793 Richmond Rd, Toano, VA, 23168, US
Telephone: (757) 250-3880
Price range: $$
Rating: 4.9

4.9

★★

602 reviews

|Automotive|Toano, VA 23168 United States

7793 Richmond Rd, Toano, VA 23168 United States

(757) 250-3880

https://www.americanprideautomotive.com/

Auto Repair

Open now:8:00 am - 5:30 pm

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About

American Pride Automotive has been providing the areas of Newport News, Hampton, Williamsburg, Poquoson and Yorktown with quality service since 1995. We offer Tune-ups and Diagnostic Services, Regular Maintenance, Free Virginia State Inspections, Engine Repair, Transmission Replacement, AC System Checkups, All Major and Minor Auto Repairs, Brake Services, Quality Used Car Sales and much more. American Pride also offers something different - a tradition of excellence and customer satisfaction. We never take our customers for granted, because we so strongly value your option to choose. Our service managers and mechanics take the time to communicate clearly and recommend only the service or rep

4.9

★★

602 reviews

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Reviews(61)

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Jillian Balduf review for American Pride Automotive (Toano)

Jillian Balduf on Facebook

2 years ago

Michael S. took excellent care of my vehicle. Super friendly and knowledgeable. Excellent Tech you guys have there!

Business Response:

Thanks, Jillian. We totally agree, Michael Spiridigliozi IS an excellent technician. Charlie Marcotte - Owner

Chris Verchot review for American Pride Automotive (Toano)

Chris Verchot on Facebook

2 years ago

I took my car in for a state inspection as I am new to Virginia. The staff was very pleasant, performed the inspection while I waited, and went over their recommendations for additional maintenance items. They were not pushy at all, stating that I could have them do whichever items I wanted (none of the items were safety hazards) and the others at another time. I liked their approach as I didn’t feel pressured into doing it all at one time.

Business Response:

Chris, we will never try to scare or strong-arm our customers. We see our role as an advisor, simply showing what we see and presenting various options. Ultimately the choice of what to do belongs to our customers, we are simply your guide. Charlie Marcotte - Owner

Wellford Marshall review for American Pride Automotive (Toano)

Wellford Marshall on Facebook

2 years ago

Handled my needs quickly and efficiently

Business Response:

Mr. Marshall, thanks so much for the positive feedback. We really appreciate it. Charlie Marcotte - Owner

William Eglinton review for American Pride Automotive (Toano)

William Eglinton on Facebook

2 years ago

Honest, thorough and professional.

Adeyeye-Jimoh Oyenike review for American Pride Automotive (Toano)

Adeyeye-Jimoh Oyenike on Facebook

2 years ago

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Jay Clothier review for American Pride Automotive (Toano)

Jay Clothier on Facebook

2 years ago

they were very nice and professional I would definitely recommend them.

DJ Dorer review for American Pride Automotive (Toano)

DJ Dorer on Facebook

2 years ago

Ok, first off... I called the Toano shop on a Friday afternoon, before a holiday weekend, asking for an inspection, knowing that they would be swamped. The manager told me they were swamped and offered another location as an alternative which had an opening a few days later. I explained that I was in a pinch to get the inspection done before an important trip and it is completely my fault for waiting so long. Long story short, they went out of their way, on a Friday afternoon, to get my vehicle in and inspected where most shops would have said 'tough luck' (rightfully so). Amazingly friendly staff and I couldn't thank them enough. We get all of our vehicles serviced here and will continue to do the same. They put the 'Pride' in 'American Pride' and set an amazing example for customer service. My one complaint.... the only complaint, is that I cannot add a '+' to the 5 stars. Y'all are amazing, and thanks, once more!

Barnet Feingold review for American Pride Automotive (Toano)

Barnet Feingold on Facebook

2 years ago

The folks at American Pride Automotive in Toano, VA are honest, competent, and professional . We've been customers for more than five years, and they've never let us down.

Business Response:

Barnet, we're really happy you could stop in! Hope you'll be back our way again. -Charlie Marcotte, Owner

Richard Cloninger review for American Pride Automotive (Toano)

Richard Cloninger on Facebook

2 years ago

They did excellent work & finished within the time agreed on.

Business Response:

Richard, we're so glad you could visit us! We look forward to having you back again. -Charlie Marcotte, Owner