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American Pride Automotive (Williamsburg)
- Automotive
- Williamsburg, VA
About this business
Complete automotive care. We employ Certified Master Technicians who address all issues with accuracy and our trained service writers explain with a level of clarity not found in typical repair shops. State inspections are offered every day to all customers, wheel alignments, tune ups, timing belts, air conditioning service, transmission rebuilds, transmission repairs, engine replacements. We take the time to asses all of our customers cars and design a course of action to offer maintenance so the customer can expect reliabl... read more
Location details
5406 Airport Rd, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedOur Sienna broke down on the way to Williamsburg for a family vacation. We were 10 hours from home and didn't know where to take it. Searched Google and saw the high review score for American Pride and had the van towed here. Michael and Greg were upfront about both the timetable and the needed repairs. They texted me a full report of their diagnosis, sharing both recommended repairs and the bare minimum. Very transparent! I chose the bare minimum (replace 3 coils that had gone bad instead of all 6 that they recommended) and... read more
They provide good service and give honest service appraisals.
Business response:
David, great service and honest work is what we bring to every interaction. Thank you for taking the time to leave this wonderful review. If you need anything else, feel free to reach out. -Charlie Marcotte, Owner
They are hones, competitive prices, do quality work, and keep their promises.
Business response:
Tom, honesty and integrity are our top priorities here. Thank you for trusting us with your vehicle and for leaving this review. Don't hesitate to let us know if there's anything else we can do for you. -Charlie Marcotte, Owner
The folks at American Pride have been servicing my 14-year old car for years, helping keep it running. Always appreciate the attention to detail, especially this time when the mechanic caught something during a routine check - and then covered a replacement part under warranty from work done last year. Integrity greatly appreciated! Highly recommend American Pride team who are so attentive, responsive and friendly, too!
Business response:
Virginia, thanks so much for sharing your experience. 'Service With Integrity' are the words that we live and operate by. The truth is that you never truly know the resolve of one's integrity until you have to test it (like a failed part) and we are proud to stand beside our commitment to you.
I got great service and advice from a friendly staff. They kept me up to date along the way. Repeat customer here.
Business response:
Hey there Bobby, we appreciate your families loyalty. We also appreciate you taking the time to share your experience.
Courteous and professional. Guaranteed workmanship
Business response:
Thanks so much, Jerry. Our slogan is 'Service With Integrity'. We, as consumers, never truly know the integrity/guarantee of a service provider until something goes wrong. Hopefully you will never need to find out that we back up what we say. We feel that our customer's most important visit is their next and we do everything within our power to ensure that there will be a next visit. Thanks again.
Professional, friendly, tech savvy, informative, competitive prices if not lower, guaranteed workmanship and most important honest. My go to now.
Business response:
Debera Shiflet Howard, we can't say that we have ever considered ourselves 'tech savvy' but we will accept the compliment. With technology it seems that the learning curve is always so steep and you never make it to the top before there is a major change or you are outdated. Thanks for the kind words.
Always receive courteous and reliable service at American Pride. Appointments make life very easy there. They never try to "up sell" with "made up" service needs like dealers. American Pride is trustworthy and honest in my experience.
Business response:
"Trustworthy and Honest" - mission accomplished. Thanks for taking the time to leave a review.
I was incredibly pleased by the staff friendliness, the low cost to get my car inspected, and the speed at which they conducted the inspection. Also, they told me what needed to be worked on in the future, but were by no means pushy.
Business response:
Jenna, our responsibilities are to be your vehicle advocate and assist you in making the best choice - no pushy pushy here!
Frequently asked questions about American Pride Automotive (Williamsburg)
How is American Pride Automotive (Williamsburg) rated?
American Pride Automotive (Williamsburg) has a 4.9 star rating with 884 reviews.
When is American Pride Automotive (Williamsburg) open?
American Pride Automotive (Williamsburg) is open now. It will close at 5:30 p.m.