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The Garagisti is a specialty mechanic shop focused on European vehicles in the Houston area. Our unrelenting focus on customer service, communication, and the latest technology to manage your and your vehicle's service experience is what makes us the real dealer alternative for the Houston area.
10608 Hempstead Rd, Houston, TX, 77092, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am SO HAPPY to have found the team at The Garagisti. The customer service is fantastic - they are professional, polite, and while they clearly are all *very serious* car people, they are never, ever condescending to a layperson. I appreciate the level of detail and documentation with their quotes - I always feel like I understand the work. And the turnaround time is always fast.
My experience was exceptional. My Macan Turbo was very well maintained and cleaned, but also, I was treated fairly and comfortable. I was driven home during the maintenance, and returned when the service was completed. My service attendant spoke with me, and he listened to any concerns about the situation that I had. I am their customer for good.
These guys are great. I was looking to cut ties with my dealership after my warranty expired so gave The Garagisti a try after getting one of their fliers in the mail. Definitely not going back to my dealer! I’ve had two appointments here. Customer service is great. I’m always offered an Uber ride as well as a complimentary interior and exterior wash. To top it off, there are two cute dogs that hang out there and I’ve heard a rumor there’s actually a third I haven’t seen yet. Highly recommend.
I was very pleased with the service! The work was done efficiently and on time, and the staff was polite and professional. I especially appreciated the attention to detail and the personalized approach. Thank you for the excellent service—I will definitely return and recommend it to others!
They were able to isolate a noise issue a local BMW-only shop could not. Garagisti staff were very determined to resolve my issue and Chandler was constantly calling me with updates until the issue was resolved. Great work. Definitely earned my business.
The Garagisti European Motorcar Repair has a 5 star rating with 485 reviews.
The Garagisti European Motorcar Repair is closed now. It will open on Monday at 8:00 a.m.