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Ben Nielsen's Alexandria Automotive
- Auto Repair
- Alexandria, VA
About this business
Ben Nielsen has over eighteen years of leadership experience in the automotive and retail service industries with a local automotive company. With a strong work ethic encouraged by his father while growing up on a sawmill and farm in Georgia, Ben has always had a big picture focus and built long-term relationships with his customers, always taking care of each individual’s needs. Ben’s business philosophy centers on the concept that the customer’s experience is the most important service that can be offered. Ben believes in ... read more
Location details
3021 Colvin Street, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Recently visited Alexandria Automotive (Colvin St.) for the first time for an oil change and check up. Couldn’t be more impressed; they are both experienced and have integrity (not a combination I’ve seen often in the auto repair industry) and made sure they addressed all my concerns. The manager, Katie Quinn, was extremely helpful and responsive; I am thrilled to have found them.
Hello Northern Virginia. FYI . By far the best experience and amazing customer service I’ve ever had at an Automotive Shop , is Ben Nielsens in Alexandria. We have family in town and were passing through on our way back to Colorado. We needed some service quickly, but I never ever thought they would complete it the same day I called. Totally amazing. Awesome people. Thanks
⭐️⭐️⭐️⭐️⭐️! I’ve been in to this auto shop multiple times in the past few weeks and Katie and the rest of the team at Ben Nielsen’s have been nothing short of top-notch! So friendly and helpful and in my few brief interactions they’ve gone out of their way multiple times to go above and beyond to make my experience great. Whether it was giving me a discount if there was a slight inconvenience, letting me come in 30 minutes early to still make it to work on time, or offering to set up a ride to get me to where I needed to go,... read more
If I would have walked out of there fixing everything thing that was “wrong” it would have been almost 7k could have bought anther car at that point places is an insane rip off would not recommend at all! Price gouging to the max! They also lie and claim things are wrong with your car that are not like lights being out and saying I needed an oil change even though I got one 2 weeks prior and tried to sell me a 200$ synthetic oil change. I went in with what I thought was a transmission problem and turned out only to be batter... read more
For my first time visiting BNAA, I had great, informal interaction with manager Katie and she took good care of me and alleviated any worries I had regarding my repairs. She was upfront with pricing and using my phone to approve repairs. Very simple from start to finish and very professional. I'll plan to use them again!
Frequently asked questions about Ben Nielsen's Alexandria Automotive
How is Ben Nielsen's Alexandria Automotive rated?
Ben Nielsen's Alexandria Automotive has a 5 star rating with 166 reviews.
When is Ben Nielsen's Alexandria Automotive open?
Ben Nielsen's Alexandria Automotive is closed now. It will open on Friday at 7:00 a.m.