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Ben Nielsen's Alexandria Auto Care
- Auto Repair
- Alexandria, VA
About this business
Alexandria Auto Care’s staff is highly professional, experienced, and focused on providing excellent customer service. Our services efficiently meet the needs of ALL makes and models of cars using the most technologically advanced equipment available on the market. Our customer service is unparalleled to others in the automotive industry by providing complete service from advanced diagnostics to basic maintenance needs on every make and model.
Location details
725 N Henry St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This shop was literally my neighbor. I had them replace six spark plugs. They overcharged me for parts and then offered Credit instead of a refund. Less than two years later I had issues and my new shop discovered Ben’s hand only replaced three out of the six plugs for my engine. Turns out they never replaced the three plugs that are more difficult to get to. I have receipts and pictures of the plugs that came out and were obviously not changed. Simply go get your work done somewhere else.
So grateful I found this local shop! They serviced my car within the day with very reasonable prices. Mikey was so helpful and kind. They are easy and fast to communicate via text. On top of everything, they offer complimentary cold Spring water and energy drinks! Will be coming back here for all my car needs! Thanks!
This was my first time bringing my cars to this business. Every time I drive by, their lot is packed with cars and now I know why! Their work is exceptional. I brought in 2 vehicles , 1 for brake issues (master cylinder) and 1 with a broken window motor and purge valve. I love that they do a full car inspection and send pictures. They brought up a persistent steering wheel issue that had stumped 3 other mechanics and repaired it! Fair prices and thorough. I highly recommend
I couldn’t be happier with the service I received from Cody and his team]. From the moment I walked in, I felt like my car was in good hands. They took the time to explain the issue clearly, offered a fair and transparent estimate, and completed the repairs on time. What really stood out was their honesty—no unnecessary upselling or surprise charges. Just solid, reliable work from a team that clearly knows their craft. My car is running smoother than ever, and I feel confident knowing it was repaired right the first tim... read more
These guys are the best! We had a tire issue while visiting from out of state. We went to Ben Nielsen's based on the reviews, and the reviews were right. Super friendly, very fast service, and beyond fair in their prices and practices. They won't sell you something you don't need. They exceeded all our expectations and saved the day. Much appreciation!
Frequently asked questions about Ben Nielsen's Alexandria Auto Care
How is Ben Nielsen's Alexandria Auto Care rated?
Ben Nielsen's Alexandria Auto Care has a 4.7 star rating with 120 reviews.
When is Ben Nielsen's Alexandria Auto Care open?
Ben Nielsen's Alexandria Auto Care is open now. It will close at 6:00 p.m.