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Ben Nielsen's Alexandria Auto Care

4.9
  • Auto Repair
  • Alexandria, VA

About this business

AutomotiveAuto Repair

Alexandria Auto Care’s staff is highly professional, experienced, and focused on providing excellent customer service. Our services efficiently meet the needs of ALL makes and models of cars using the most technologically advanced equipment available on the market. Our customer service is unparalleled to others in the automotive industry by providing complete service from advanced diagnostics to basic maintenance needs on every make and model. 

Location details

725 N Henry St, Alexandria, VA, 22314, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.976 reviews
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Eduardo Uribe's profile image
Eduardo Uribe 
3 weeks ago

Great experience with these great mechanics. I came in with no appointment and my busted radio mount assembly. They fixed it spot on and my radio is actually sounding better than ever. It is nice to know that there are places that still exist that help the working man. In addition, they gave me a $50.00 coupon that really helped me out. I highly recommend these guys, top notch service, high technical aptitude and great overall experience. Keep up the great work! 

Kent Dyer's profile image
Kent Dyer 
4 weeks ago

At the shop it was fine. However, I recently moved here and needed an oil change. I got a coupon and made an appointment. When I checked out and paid for my oil change, your employee informed me that there had to be $2,000 of repairs before I can pass codes to get my VA. I knew it was steep.m and I knew he was lying to me right to my face. I did my research and it’s going to cost me $450 dollars to fix my issues. I will never come back to your business. You guys tried to play me and lost a new, life long customer. You will n... read more

Vengore Cassio's profile image
Vengore Cassio 
3 months ago

I drive an older Civic and have been struggling to find a part for months... 50 minutes after walking in and they tell me they could order the part and attach it in less than 3 days for a fairly tidy sum making this my new favorite location to get my car fixed! No nonsense, no fluff, and no games... Always wanted to get a dependable car especially for an older piece and I think I've finally found one! 

Catherine Carmichael's profile image
Catherine Carmichael 
3 weeks ago

Responsive, kind, and informative. Very transparent pricing and estimates which allow you to plan for future services. Prices themselves are OK, but they do great specials and always have availability when I need them. Have been satisfied with their work thus far and will return. 

W. Patterson's profile image
W. Patterson 
2 months ago

Quality: So far, no issues with the work completed. And one would hope that the front suspension remains issue-free and the new (remanufactured) alternator continues to function for the remaining life of the car. Service: Quick as it could be with the amount of work done. Diagnosis was done quickly, and the identified issues were completed. Cost: The cost was commensurate with what a dealer would charge. We call it the Alexandria Premium. Convenience: I could drop off, walk home, and walk to pick it up with no issues. Tha... read more

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Frequently asked questions about Ben Nielsen's Alexandria Auto Care

How is Ben Nielsen's Alexandria Auto Care rated?

Ben Nielsen's Alexandria Auto Care has a 4.9 star rating with 76 reviews. 

When is Ben Nielsen's Alexandria Auto Care open?

Ben Nielsen's Alexandria Auto Care is closed now. It will open at 8:00 a.m.