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Ben Nielsen's Alexandria Auto Care
- Auto Repair
- Alexandria, VA
About this business
Alexandria Auto Care’s staff is highly professional, experienced, and focused on providing excellent customer service. Our services efficiently meet the needs of ALL makes and models of cars using the most technologically advanced equipment available on the market. Our customer service is unparalleled to others in the automotive industry by providing complete service from advanced diagnostics to basic maintenance needs on every make and model.
Location details
725 N Henry St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I take very good care of my car and have the routine maintenance done in Rockville. Yesterday, during a 400mile roundtrip to NYC, the front left started making noise and this morning was grinding when in reverse. I was afraid to take it to Rockville, unsure it was safe. So this morning/Saturday, I called 4-5 different auto shops in Alexandria, explained the situation and asked if they could take a look at it. All four were going to charge me for a diagnostic ($100-$185), 3 couldn’t see me until Monday. When I arrived at B... read more
Finally. A car maintenance experience that is free from the misogyny, condescension, carelessness and disregard for me and my time I had sadly come to expect and anticipate. This was completely different, from the beginning. A friendly, considerate, humane and community driven experience. Honest, transparent, thoughtful, and skilled. I've now been here three times, and have appreciated all of my interactions with Pat, and others. I've also been able to casually observe his interactions with others during my brief wait times ... read more
I have been a Ben Nielsen client since before Ben had his own shop. When Ben left Yates, I followed him to Skyline Automotive, where I have had great service for years. The only problem with Skyline was the distance from my Alx home. I am BEYOND DELIGHTED to discover that Ben now has a shop on Henry Street in Alexandria. And I was super excited when I walked in and saw Pat, who provides excellent, knowledgeable service with good humor and a warm, reassuring vibe. Most recently, Pat was able to fit in a used car I was conside... read more
The Nielsen crew really takes care of their customers. They fixed a rack and pinion problem that lead to an extreme power steering fluid leak that 3 other repair shops had not been able to pinpoint. It took one trip to Ben Nielsen’s to correct the issue. The staff is also so friendly and explains things in a way you can understand. 15/10 would recommend to anyone.
Great experience with these great mechanics. I came in with no appointment and my busted radio mount assembly. They fixed it spot on and my radio is actually sounding better than ever. It is nice to know that there are places that still exist that help the working man. In addition, they gave me a $50.00 coupon that really helped me out. I highly recommend these guys, top notch service, high technical aptitude and great overall experience. Keep up the great work!
Frequently asked questions about Ben Nielsen's Alexandria Auto Care
How is Ben Nielsen's Alexandria Auto Care rated?
Ben Nielsen's Alexandria Auto Care has a 4.9 star rating with 92 reviews.
When is Ben Nielsen's Alexandria Auto Care open?
Ben Nielsen's Alexandria Auto Care is closed now. It will open at 7:30 a.m.