A&R Complete Auto Care

Skeeeter 

on Google

3 months ago

I used A&R twice and in short, would recommend them for your automotive service & maintenance needs. 2018 F-150 3.5 EcoBoost with cam phaser rattle, misfire and timing codes (big job) & exhaust leak (resonator delete, small job) on my son’s 2004 Cadillac CTS. Customer service was great for me both times. Jake, Chad and Christy(spelling?) were very personable, polite, communicated well and provided updates often. Labor price was a little high for the Ford job, but I prefer supporting local family-owned businesses when possi... read more

Barbara Sisson 

on Google

3 weeks ago

I dislike writing reviews like this. I was really hoping for a great experience. I really hope that you look into detail as to who performed the inspection of my vehicle and ask if it is worth having someone on your team who may not have been the best fit for the job and do better by your customers. We work just as hard for our money as you do yours. I needed a diagnostic run on my Jeep to determine if the PCM was bad. I told them what I already knew was wrong with my vehicle since it was older and I am fully aware of what ... read more

Jesse Gurkovic 

on Google

a month ago

I brought my Ford Ranger in for a grinding noise coming from the front end. The shop correctly diagnosed a broken axle within a day and even sent a link directly to my phone with pictures and a video showing the damaged part. That level of transparency really gave me confidence in their diagnosis. They had the truck repaired within two days, including completing an alignment to make sure everything was dialed in properly. They also recommended a few additional services but didn’t pressure me—just helpful suggestions. The sta... read more

Victoria Caster 

on Google

a month ago

Great service, my coolant leak is fixed, but definitely pricey. Cost about $900 for a diagnosis and to replace the coolant hose on a 2016 Ford Focus. Comparably, I was charged about $800 total at Meineke days prior for a diagnosis, new alternator including labor, and a break fluid flush, and $200 for diagnosis and replacement of my AC & Serpentine belts at Firestone. Those seemed like more reasonable prices. I’m happy that the leak is fixed, but will definitely try to do my own repairs in the future if at all possible or fin... read more

Angelo Lopez 

on Google

a month ago

Abysmal diagnostic practices and excessive pricing. I was a line technician at a dealership for many years before I could no longer do the work physically, and even at a so-called “stealership,” I never saw pricing like this. They charge a $200 diagnostic fee per issue, yet state that repairs must be completed before the diagnosis can be finalized. That alone is unreasonable. A diagnostic fee should result in a definitive diagnosis, not a conditional estimate. I can understand charging the customer for say, 1 labor hour to... read more