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American Pride Automotive (Fort Eustis)
- Newport News, VA
About this business
Location details
15650 Warwick Blvd, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had a headlight installed on my Tesla at American Pride Automotive, and I couldn’t be happier with the experience. Gianni, the service director, was professional and knowledgeable, ensuring everything was handled quickly and efficiently. The service was fast, cost-effective, and done right the first time. I’m very pleased with the results and will definitely continue doing business with them. Highly recommend!
Honestly, I was hardcore freaking out because I was behind on my state inspection. I kept trying to go to another place and struggled to get seen in a time slot that fit my schedule, so I went here because my partner had recommended it and it’s actually close to where she works. Staff were extremely friendly, knowledgeable, and upfront about any repairs associated with my inspection. They were also willing to work around my schedule to repair any infractions. (Thank you Matt (I believe was his name) for answering all my cal... read more
Complaints about American Pride Automotive include accusations of dishonesty, overcharging, and fabricating repair needs. Some customers report being told their vehicles needed expensive repairs that were not actually necessary, with a second opinion proving the issues were nonexistent or exaggerated. Other complaints mention poor customer service and communication issues. Common complaints Dishonest repair recommendations: Multiple reviews suggest the company recommends unnecessary repairs to inflate the bill. This can incl... read more
Absolutely fantastic service!! Communicated with me every step of the way. Gave excellent advice that saved me time and money. Took excellent care of my vehicle. Answered every question and addressed every concern. Was thorough with diagnostics and repairs. Sent photos and descriptions of every issue. Will definitely be returning for regular maintenance and any issues going forward!
Excellent service, very friendly staff, and very supportive of the military. I had to have my vehicle towed in because the shifter went out. They checked me in over the phone so I didn't have to go to the shop with the wrecker. They kept me informed, at least twice a day to let me know the status/ progress of the repair. The work was completed in two days, including locating the replacement part. They honestly worked to save me money for the repair. The facility was also very clean and neat. I will be taking my vehicle there... read more
Frequently asked questions about American Pride Automotive (Fort Eustis)
How is American Pride Automotive (Fort Eustis) rated?
American Pride Automotive (Fort Eustis) has a 4.7 star rating with 147 reviews.
When is American Pride Automotive (Fort Eustis) open?
American Pride Automotive (Fort Eustis) is closed now. It will open tomorrow at 8:00 a.m.